Explore the power of AI and uncover a world of untapped opportunities

With cloud consulting and H+W Consult, two leading Salesforce partners have joined forces to show you the potential of Salesforce AI solutions.

Thanks to our long-standing partnership and in-depth Salesforce expertise, we are able to transform your business. Discover how advanced AI algorithms combined with Salesforce can streamline your operations, enrich customer interactions and drive innovation.

We can also offer you consulting services on various solutions and artificial intelligence outside the Salesforce universe through cloud consulting's affiliation with the mindcurv group. Join us on a journey to shape the future of your business with intelligent, AI-powered strategies.

Enhanced
Productivity

Automate and streamline processes with AI, freeing up valuable time for strategic tasks and innovation.

Reduced
Error Rate

Enhance accuracy and reliability in operations with AI-driven precision, minimizing costly errors and improving quality.

Enhanced Customer Experiences

Deliver personalized and efficient customer interactions powered by AI, enhancing satisfaction and loyalty.

Innovative Business Strategies

Utilize AI insights to develop forward-thinking strategies and gain a competitive edge
in your market.

Empower your Business with Salesforce Trusted AI

AI + Data + CRM = the perfect match

Harness the transformative power of AI with Salesforce Einstein, a platform that not only provides deep insights through customer data analytics but also ensures data security with its Trust Layer. Optimized for Customer 360, Einstein is designed to evolve, learn, and offer unmatched customer intelligence and experiences. The use cases are endless – a few examples:

Sales

Transform leads into successes more quickly.

Sales

Transform leads into successes more quickly.

Service

Optimize your customer service with intelligence.

Service

Optimize your customer service with intelligence.

Marketing

Create marketing that excites and engages.

Marketing

Create marketing that excites and engages.

Ready to transform your company?

Entdecken Sie Ihr KI-Potenzial mit unserer kostenlosen & personalisierten 2-Minuten-Analyse:

Start AI potential analysis

Start AI potential analysis

Einstein GPT für Developer

Einstein GPT für Developer

Einstein GPT ist ein KI-Codierungstool, das ausschließlich auf Salesforce-spezifische Programmiersprachen zugeschnitten ist. Es basiert auf CodeGen, einem von Salesforce entwickelten Open-Source Large Language Model (LLM), und zeichnet sich durch die Übersetzung einfacher englischer Aufforderungen in funktionale Codes aus.

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Salesforce Data Cloud: Mit Echtzeitdaten im CRM neue Potenziale erschließen

Salesforce Data Cloud: Mit Echtzeitdaten im CRM neue Potenziale erschließen

Die richtigen Kundendaten am richtigen Ort und zur richtigen Zeit: Was sich in der hoch digitalisierten Geschäftswelt mit einer hohen Anzahl an Anwendungen nach einer unlösbaren Herausforderung anhört, kann mit der Implementierung der Salesforce Data Cloud zur Realität werden. Mit der Salesforce Data Cloud sind Automatisierung, Intelligenz, Echtzeitdaten und Sicherheit nicht nur Ziele; sie bilden das Fundament der Plattform. 

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Show all blog articles

Show all blog articles

Ready to explore AI with us?

Are you ready to harness the power of AI for your business? Our team of experts is poised to guide you through the AI integration process. Connect with us today to unlock innovative solutions tailored to your unique challenges.

Start Your AI Journey

Start Your AI Journey

Frequently Asked Questions

What is Artificial Intelligence (AI)?

Artificial Intelligence (AI) is a branch of computer science that focuses on creating machines capable of intelligent behavior, mimicking human cognitive functions like learning, problem-solving, and decision-making.

Why do we need Artificial Intelligence?

We need AI to manage and interpret vast amounts of data, automate repetitive tasks, enhance productivity, and solve complex problems that are beyond human capacity.

How will our company benefit from AI?

Your Company will profit from the use of AI in various impactful ways:

  • Enhanced Productivity: AI automates routine tasks, allowing employees to focus on more strategic work, thereby increasing overall productivity.
  • Improved Decision Making: By analyzing large datasets, AI provides valuable insights, enabling better business decisions and strategies.
  • Cost Reduction: AI reduces operational costs by optimizing processes and resources, leading to more efficient use of time and money.
  • Increased Revenue Streams: AI opens new avenues for revenue, such as AI-powered products or services that offer advanced features and capabilities.
  • Customer Experience Enhancement: AI improves customer service through personalized experiences, tailored recommendations, and faster response times.
  • Market Insights and Trends Analysis: AI tools can analyze market trends, helping companies stay ahead of the curve and adapt to changing consumer demands.
  • Risk Management: AI aids in identifying and mitigating risks, making businesses more resilient and secure.
  • Innovative Product Development: Companies use AI to develop innovative products that meet specific customer needs, standing out in the market.

In summary, AI is a game-changer for businesses, driving efficiency, innovation, and profitability.

Which AI products does Salesforce offer?

Salesforce offers a range of AI products, primarily centered around its Einstein and GPT (Generative Pre-trained Transformer) platforms:

  • Einstein GPT: This is Salesforce's proprietary AI model that infuses generative AI technology with real-time data from its ecosystem of partners. Einstein GPT is designed to integrate seamlessly with Salesforce's CRM data, providing powerful insights and capabilities in natural language processing and other AI functionalities.
  • Salesforce Einstein AI Software: This software turns customer data into business insights, enhancing customer interactions and driving sales with AI-powered predictions and recommendations. It is a comprehensive suite of AI tools tailored for various business needs, from sales to marketing.
  • AI Cloud: This platform includes Einstein GPT and offers capabilities for businesses to leverage both public and private data and models, including those from OpenAI and Anthropic. AI Cloud is aimed at empowering businesses to start their AI journey with a wide range of AI applications.
  • Einstein GPT Trust Layer: Part of the AI Cloud, this feature sets a new standard for trusted enterprise AI. It ensures that organizations benefit from ethical and responsible AI use, aligning with Salesforce's commitment to trust and customer success.

These products demonstrate Salesforce's commitment to integrating advanced AI technologies into its CRM and business solutions, driving innovation and efficiency for its users.

Are the Salesforce AI products GDPR compliant?

Salesforce is committed to GDPR compliance, and its products, including AI solutions, are designed to adhere to these regulations.

What are the advantages of the AI products of Salesforce?

Salesforce AI products excel due to their seamless integration with the Salesforce CRM platform, providing advanced analytics, personalized customer insights, and automating complex business processes efficiently. Salesforce AI products, particularly Salesforce Einstein and AI Cloud, offer several key advantages:

  • Advanced Analytics and Predictive Capabilities: These tools equip businesses with sophisticated analytics, enabling them to derive meaningful insights from their data. This helps in making informed decisions and forecasting future trends.
  • Integrated AI for CRM: Salesforce Einstein is a comprehensive AI integrated within the CRM system. It empowers businesses to utilize machine learning, natural language processing, and predictive analytics directly in their customer relationship management.
  • Enhanced Sales and Marketing Efficiency: The AI tools provide deep data insights, enabling sales and marketing teams to focus on creative and strategic tasks, while AI handles data-driven insights and recommendations.
  • Personalization of Customer Interactions: By leveraging AI, businesses can offer more personalized recommendations and services to their customers, enhancing the overall customer experience.
  • Generative AI for Data Analytics: Salesforce's generative AI facilitates automation and acceleration in data analytics, providing insights efficiently and effectively whenever needed.
  • Facilitating Sales Teams: Salesforce AI tools aid sales teams in identifying potential leads, optimizing sales processes, and increasing overall sales efficiency.

These advantages showcase Salesforce's commitment to leveraging AI for enhancing business processes, improving decision-making, and delivering superior customer experiences.

Let's work together

Discover how Artificial Intelligence can revolutionize your business. Take the first step towards a smarter, more efficient future.

Simply complete the short form for a callback on a tailored
AI Strategy Session with our experts:

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The Power of AI is a collaboration between:

Sales

 

Buyer Engagement:

  • Align marketing and sales for faster deal closure.
  • Provide reps with complete visibility into prospect engagement.
  • Seamlessly transition qualified leads to sales.
  • Design upsell and cross-sell journeys for existing customers.

Sales Engagement:

  • Facilitate more deals with efficient engagement strategies.
  • Track customer interactions across all channels on a unified platform.
  • Save selling time with automated workflows and engagement tools.
  • Automatically capture insights from customer communications.

Service

 

Field Service:

  • Empower frontline workers with tools for maintenance and installations.
  • Conduct pre-sales assessments and project scoping.
  • Perform thorough inspections for compliance and damage evaluation.

Service Intelligence:

  • Use generative AI for smart reply suggestions and case summaries.
  • Implement AI-driven recommendations for better agent performance.
  • Analyze case data for efficient knowledge management and agent guidance.
  • Leverage integrated dashboards for operational insights.

Marketing

 

Personalization:

  • Customize website elements based on user interactions for a unique visitor experience.
  • Trigger targeted email campaigns when products of interest see price changes.
  • Enhance user journeys with personalized content and offers.

Intelligence:

  • Develop and implement AI-optimized media plans for maximal reach and impact.
  • Utilize AI to analyze and optimize ad spend, improving the efficiency of conversion funnels.
  • Leverage data-driven insights for strategic market positioning and targeted campaigns.

Campaign Efficiency:

  • Automate campaign processes for increased efficiency and effectiveness.
  • Use AI to predict customer behavior and tailor marketing strategies accordingly.
  • Gain a deeper understanding of customer preferences and trends through advanced analytics.
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